Driving strategic business growth, operational efficiency, and global expansion in the travel & hospitality industry.
I am a seasoned Chief Operations Officer with a focus on the travel and hospitality sector. My career is defined by a commitment to operational excellence, strategic growth, and the seamless integration of technology (API/XML) to drive business results.
From leading teams in Dubai to managing contracts in Cairo, I leverage 20+ years of experience to optimize processes, negotiate high-value contracts, and lead dynamic teams toward global expansion.
Market Expansion & Growth
API/XML & CRM Systems
Proven ability to increase revenue through innovative sales strategies and market expansion.
Deep technical understanding of travel tech integrations to streamline operations.
Building and mentoring high-performance teams across diverse cultural landscapes.
Refining operational workflows to maximize efficiency and reduce costs.
Expert negotiation skills for securing beneficial partnerships and deals.
Spearheading competitive analysis and positioning for international market share.
Overseeing daily operations, leading API/XML integrations, and developing strategic goals.
Retained corporate accounts, secured new clients, and represented the brand at global trade fairs.
Managed trade partner relationships and collaborated on marketing initiatives.
Coordinated branch teams and ensured high operational standards using Amadeus.
Supervised daily branch activities and team performance.
Provided expert travel advice and managed bookings for diverse client needs.
Led tour groups, managing logistics and ensuring high customer satisfaction ratings.
Ready to take your operations to the next level? Reach out to discuss strategy, leadership, or travel technology.